Frequent Questions for F.I.T (Free Individual Traveler)

1. Can I cancel my booking ?

* For authentication purposes, only written cancellation notices only accepted by email

2. What about advance order options?

you can book 6 hours in advance with 100% instant confirmation

3. Can I amend my booking?

you can amend thru application + 12 hours before service pick up time

4. what are vehicle types for limousine service?

Premium Japanese Sedan is Toyota New Camry or similar
Business Class Limousine is Mercedes E-Class or BMW 5 Series or similar
First Class Limousine is Mercedes Benz S Class or BMW 7 Series
Luxury VAN is Toyota Alphard or Mercedes Benz VITO
Normal VAN is Toyota Commutor

5. What are limousine included?

Our prices are net, all inclusive of

• First Class insurance
• Fuel
• Mileage and chauffeur charges
• tolls (if any)
• 2 hours free of charge waiting time for all arrivals, exceeding hour will be charged additionally
• 15 mins free of charge waiting time for all departures or point to point service, exceeding hour will be charged additionally
• NO PETS ALLOW, NO SMOKE ALLOW